Frequently Asked Questions

Frequently Asked Cleaning Questions

At Premier Carpet Cleaning, we don’t expect you to be the experts in carpet cleaning – that’s what we’re here for. Take a look at some of the most frequently asked cleaning questions, and contact our staff for additional information or to schedule service!

What is the most effective carpet-cleaning method?

When it comes to carpet cleaning, there’s one method that rises above them all. Steam cleaning, or hot water extraction, removes bacteria and dirt trapped deep within carpet.

Why should I hire a professional instead of renting a machine?

While it may seem easier and cheaper to rent the machine and do it yourself, it’s still a good idea to hire a professional. With years of industry experience and top-quality, modern technology, you’ll always get more value for your money when you hire someone that knows exactly what they’re doing.

Can you remove all spots and stains?

We do our very best to remove all spots and stains. However, we cannot guarantee that everything will come out, especially in the case of old carpeting where stains may have settled for decades. But rest assured that we’re putting all our resources into getting rid of those stains from your floors.

How long does it take to dry?

Depending on the size of your home and other factors, it will take between 4 and 6 hours for the carpets and furniture to dry completely. Outside conditions can affect drying time, and if it’s humid, drying may take longer.

Premier carpet cleaning van
compilation of before and after shots
How soon can I walk on it?

You can walk on your carpets immediately after they’re clean. However, we recommend that you avoid heavy foot traffic until the carpets are completely dry.

How do I prepare for cleaning service?

One of the best ways to prepare for cleaning is, well, to clean. Pick things up off of the floor, wipe the dust off of surfaces and run a vacuum over your floors to help the cleaning process when the professionals get to your home.

Will cleaning my floors remove protectants?

Floor cleaning services won’t remove protectants. And, it will not make your floors dirtier any faster. However, you will want to reapply floor protectants to repel stains and liquids.

How should I maintain my floors after they’ve been cleaned?

The best way to maintain your floors is to continue with regular cleaning; vacuuming regularly and applying protectants. You can maximize time between professional cleanings by keeping up with regular care for your carpet.

Will carpet cleaning remove fleas?

No. Carpet cleaning services will not remove fleas or any other pest or parasite. If you have a pest control problem at your home or business, please call a professional in this field before scheduling service with our company.